Hours of Operation:

Norfolk
Monday - Thursday:
8:00 am to 6:00 pm
Friday:
8:00 am to 5:00 pm


Madison
Monday - Friday:
8:00 am to 5:00 pm

Walk-ins Welcome
 

Is this a free clinic?
Answer: Norfolk Community Health Care Clinic is not free. They are nonprofit community clinics. Each clinic site accepts Medicare, Medicare, Uninsured and Private Insurance. We offer a sliding fee scale to patients based upon income and family size.

Do I need an appointment?
Answer: The clinics ask that you make an appointment, but walk-in patients are always welcome.

Is Norfolk Community Health Care Clinic (NCHCC) a HIPAA compliant corporation?
Answer: Yes, NCHCC is HIPAA compliant. We respect every patient's right to total privacy and confidentiality at all times. Our Privacy Notice is posted at each clinic site.

Do you have translators for non-English speaking patients?
Answer: Yes, we provide translation in Spanish. Please make your language needs known and we will be able to accommodate you.

Do I have to see the doctor for a refill on my medicine?
Answer: Usually, it is not necessary. Patients who are actively being seen by a practitioner at any clinic site may phone in to get a refill on prescriptions ordered by a Norfolk Community Health Care Clinic practitioner. Your request will be evaluated by a medical professional.

What is a Federally Qualified Health Center (FQHC)?
Answer: A federally qualified health center (FQHC) is a type of provider defined by the Medicare and Medicaid statutes. FQHCs include all organizations receiving grants under Section 330 of the Public Health Service Act, certain tribal organizations, and FQHC Look-Alikes.